Privacy Policy

Comserv Services, LLC (“Comserv,” “we,” “us”) respects your privacy. This policy explains what information our website, comserv.com, collects, how we use it, and the choices you have. It applies only to this website, not to information we receive in other ways, such as over the phone or in person.

Information You Give Us

We collect information only when you choose to send it to us through one of our website forms:

• Contact form — your name, company, phone number, email address, the subject you select, and your message.
• New customer account application — your name and contact information, your business’s legal name and addresses, business type, requested credit limit and payment terms, tax-exempt status, and any notes you add.
• Employment application — your name, address, phone number, email address, position and availability, work history, education, references, and any additional information you choose to share. We do not ask for Social Security numbers, financial account numbers, or file uploads through the website.

Please don’t send sensitive personal information (such as Social Security, bank, or credit card numbers) through our forms. If we need that kind of information, we’ll arrange a secure way to collect it.

Information Collected Automatically

Like most websites, our site and the services that support it automatically receive basic technical information when you visit, such as your IP address, browser and device type, the pages you view, and the site that referred you. We use this to keep the site secure, prevent spam and abuse, and understand how the site is used so we can improve it.

Analytics. We use Google Analytics to understand how visitors use our website — for example, which pages are viewed most. Google Analytics uses cookies and reports information to us in aggregate. You can learn more at How Google uses information from sites that use its services, and you can opt out with the Google Analytics Opt-out Browser Add-on.

Cookies. Cookies are small files stored by your browser. Our site uses them for basic site functions, spam protection, and analytics. You can block or delete cookies in your browser settings; the site will still work, though some features may not.

How We Use Information

• To respond to your questions and requests and provide quotes, products, and service;
• To review and set up customer accounts, which may include verifying the business information you provide;
• To evaluate employment applications and contact applicants and their references;
• To operate, secure, and improve our website and protect it against spam and fraud; and
• To comply with legal obligations and enforce our rights.

We do not sell your personal information, and we do not share it with others for their own marketing.

How Information Is Shared

We share information only as needed to run our business and this website:

• Service providers that help us operate the site, including our web host (Bluehost), Cloudflare (security and spam protection, including its Turnstile service that screens form submissions), Google (Gmail, which delivers form notifications to our staff, and Google Analytics), and the map services shown on our Contact and Service Area pages (Google Maps and OpenStreetMap). These providers process information on our behalf or as needed to provide their services.
• Legal and safety reasons — when required by law or legal process, or to protect the rights, property, or safety of Comserv, our customers, or others.
• Business transfers — if our business is sold or reorganized, information may transfer to the new owner under the terms of this policy.

How Long We Keep Information

Form submissions are stored in our website’s database and in our email so we can follow up. We keep them only as long as needed for the purpose they were submitted for — such as completing a sale, maintaining a customer account, or considering an application — and as required for our business records or by law, and then delete them.

Security

We use reasonable administrative and technical safeguards to protect the information we keep, including encrypted (HTTPS) connections and restricted, password-protected access to our website’s administration area. No website or email system can be guaranteed 100% secure, but we work to protect your information.

Your Choices

You can ask us to review, correct, or delete personal information you’ve submitted through our website by contacting us using the information below. We may need to verify your identity before acting on a request, and we may keep information when we’re required to by law or for legitimate business records.

Links to Other Websites

Our site links to other websites, such as manufacturers’ sites and our social media pages. Their privacy practices are governed by their own policies, not this one.

Children

Our website is intended for businesses and adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.

Contact Us

Questions about this policy or your information? Contact us:

Comserv Services, LLC
1246 Sycamore View Road
Memphis, TN 38134
Phone: 901-767-6800
Email: [email protected]